Last updated: [date]
[Your business name] ("we", "us") runs this online yarn shop. This policy explains what personal data we collect, why, and your rights under the EU General Data Protection Regulation (GDPR).
WHAT WE COLLECT
β’ Your name and email when you create an account or place an order.
β’ Order and delivery details needed to fulfil and ship your order.
β’ If you opt in, your email so we can send occasional updates about new yarn.
WHY WE USE IT
To process and ship your orders, provide support, and β only with your consent β send marketing emails.
SHARING
We never sell your data. We share it only with the services needed to run the shop (for example our payment provider and shipping carrier). Where a provider is outside the EU, we use ones with appropriate safeguards.
YOUR RIGHTS
You can ask us to access, correct or delete your data, or to stop marketing emails, at any time. Email [your email] and we'll reply within one month. You may also complain to the Bulgarian Commission for Personal Data Protection (CPDP).
RETENTION
We keep order records only as long as needed for accounting and legal obligations.
Contact: [Your business name], [address], [your email].
(Starter template β please review it against your actual practices, or have it checked by a professional.)
Last updated: [date]
These terms apply when you buy from [Your business name].
PRODUCTS
We sell yarn and downloadable patterns. Yarn is dyed in small batches, so colours can vary slightly between screens, batches and dye lots. Small natural variations are normal and not a fault. Where possible, buy enough for your whole project in one order.
PRICES & PAYMENT
Prices are shown in euro and include applicable VAT unless stated otherwise. Prices and availability can change. Your order is confirmed once payment is completed.
SHIPPING
We ship worldwide. Delivery times are estimates. Any customs duties or import taxes charged in your country are your responsibility.
RETURNS
Unused yarn in its original condition can be returned within 30 days β please email us first. Downloadable patterns are non-refundable once accessed. As an EU consumer you may also have a 14-day right of withdrawal for distance purchases; this does not affect your statutory rights.
LIABILITY
Results of finished projects depend on your materials and technique, so we can't be liable for how a make turns out.
Contact: [your email].
(Starter template β please review or have it checked by a professional.)
Last updated: [date]
This site keeps things simple. We use only your browser's local storage to remember your basket and preferences and to keep you signed in on this device. This is essential for the shop to work and is stored only on your device.
We do NOT use third-party advertising or tracking cookies, and we don't track you across other websites.
You can clear this storage at any time through your browser settings. Because we set no tracking cookies, no cookie-consent banner is required for this essential storage.
Questions? Email [your email].
(Starter template β please review or have it checked by a professional.)